Who We Are

Our MissionOur Mission: Your Experience

At the core of ITWare values, we’re driven by a single purpose: to redefine what’s possible for you as an Esteemed Customer. Our journey as Partner to Trust and Grow with is built on an in-depth understanding of your Business Requirements to provide a suitable Digital Transformation Solution which addresses them now and with a clear future roadmap and a relentless commitment to exceeding your expectations. We believe that true leadership isn’t just about being first; it’s about guiding you towards a better future.

Our Vision: Your Technology Driven Business

We see technology not as a tool, but as the guiding force for innovation and progress. Our vision extends beyond the current landscape, focusing on what’s next and how we can use it to empower you. We’re constantly exploring emerging trends and investing in cutting-edge technologies to ensure that our solutions are not just relevant today, but also scalable for the future. By blending proven methodologies with visionary technology, we create experiences that are seamless, intuitive, and designed to help you achieve your goals.

Who We Are

At ITWare, we are a Resolute Dedicated Team of IT Professionals specialising in Digital Transformation Cloud Projects focusing on Manufacturing, Supply Chain and Project/Construction based ERP Suite of solutions supported with Embedded analytics and best of industry processes for each vertical already in place enhanced with user friendly design, home pages and dashboards. As business enablers we provide value add to our customers in driving their success through Automation and increased productivity.

We take pride as one of the longest serving Infor Channel partners in GCC Region for 2 decades supporting legacy customers transitioning to cloud as well as net new customers ready to embrace the cloud journey with Infor niche vertical solutions backed up by our experienced Implementation Consultants and Support teams. Our high success rate in terms of completing projects on time and a Retention Rate of more than 95% of these customers for support and optimisation is a testimony to our long-lasting presence and customer focus in such a competitive environment.

With the original and current set of promoters having more than 50 man years of collective industry experience hands on across Domains in GCC /India and operating in UAE as a reputed company for more than 2 decades starting from 2004, we have acquired extensive knowledge and technology expertise to deliver state of the art cloud and mobility solutions that are easy to deploy across all operations of your business from Supply Chain and Logistics to Manufacturing, Finance Project Management and Services.

Based on this experience of multiple projects we have embarked on our AI journey with niche Gen AI and Visual AI solutions and Services in specific domains both for our existing and new customers as an integral part of our service offering to utilize the vast amount of ERP data built over years to provide meaningful futuristic decisions supported by our AI/ML project consultants to our valued Customers.

Our commitment to you is unwavering. We’re not just a company; we’re your partner in success. We invite you to join us on this journey as we continue to collaborate with experience, innovate with vision, and build a future together.

Manufacturing

E-Commerce

Supply Chain /
Logistics

Services

Projects and Construction

AI/ML

SERVICES What We Do

ITWare provides pioneering enterprise solutions to help businesses accelerate their growth journey and reinvent their value. With our comprehensive services and tailored support, you can seamlessly implement your technology solution and maximise operational efficiency from day one.

Streamlining business operations using robust, secure, and scalable solutions.
Automating repetitive and tedious tasks by integrating AI-powered and other advanced technologies.
Reducing manual workload and complexities in processes with ERP solutions to augment productivity
Integrating all-in-one platform for managing inventory, manufacturing, supply chain, quality, sales, and customer relationships.
Facilitating human resources training and knowledge transfer to ensure consistency in processes.
Building collaboration with the internal teams, suppliers, vendors, project managers, and stakeholders to ensure real-time data exchange and visibility in operations.

WHY CHOOSE ITWAREEmpowering Businesses With Innovation & Excellence

ITWare serves with a vision to drive growth in businesses with pioneering technology solutions and help them achieve a competitive edge in the industry. See what makes us stand out as an IT solutions provider.

SMB to Enterprise – We are a one stop solution provider

We are committed to providing next-level enterprise solutions to small, mid-scale and large organisations which enable them to harness their true potential within the budgets and timelines using prebuilt best of processes and solutions and to avoid unnecessary Custom Developments which lead to cost overrun. Beyond Go live we focus on value add and post go live support which is essential especially for lean organisations until they become vendor independent.

Knowledge Transfer – Key to any Project Success

We Do believe that the key to any project success is Knowledge Transfer to the Customer users at all stages of the project, not just Key user training and the hence the entire project plan is focused on enabling the customers to become confident and explore the solution to its fullest to optimize the ROI over the years of SaaS and just not restricted to Go live scope.

Service and Support – Our Gateway for Customer Retention

We provide multiple options for support apart from post go live hyper care as part of our offering and include post go live optimisation audits, health checks, review new cloud add on edge solutions available and engage constantly with Customer Leadership team at all stages of support to ensure that there is sufficient ROI as they keep investing in the software as part of SaaS subscriptions.

AI/ML/Mobility Optimisations

As a Business Partner who has worked with multiple customers across domains and the resultant the industry skill sets built up over the ERP implantation man years, we have now started our AI services journey as part of our offering to make sure that these precious data assets of the customer are fully utilized to enable them take informed decisions with respect to growth and strategy plans as an extension of the ERP implementation moving from a transactional system all the way to an entrepreneurial driven decision making suite at all levels of the organisation.